Frequently Asked Questions
Do you serve both Nassau and Suffolk counties?
Yes, we serve all of Long Island from the North Shore Gold Coast to the South Shore and out through Suffolk County.
How far in advance should I book an airport transfer?
A few hours' notice is usually enough, though we recommend booking earlier during peak travel times.
Do you handle wedding transportation at Long Island estates?
Yes, our stretch limousine at $199/hour (4-hour minimum) is a popular choice for North Shore estate weddings.
Which airport is closest for Long Island?
It depends on where you live — western Nassau residents are often closer to JFK or LaGuardia, while central and eastern Suffolk residents are often closer to MacArthur.
Do you track flights for delays?
Yes, every airport pickup includes flight tracking so your chauffeur adjusts for early or late arrivals at no extra charge within reasonable limits.
Do you charge extra for trips into NYC?
No, tolls are itemized separately in your quote, not charged as a surcharge.
Can you handle multiple stops across Long Island?
Yes, describe your stops when booking and we'll quote accordingly.
What is code FIRST10?
New customers get 10% off their first ride. One use per customer, cannot be combined with other offers, doesn't apply to gratuity.
What's included in the stretch limousine rate?
$199 per hour, 4-hour minimum (from $796), including the vehicle and chauffeur for your booked window.
Do you charge extra for tolls?
Tolls are itemized separately and disclosed in your quote.
Is smoking allowed in the vehicles?
No, our vehicles are non-smoking.
Can I cancel or change my booking?
See our policies page for cancellation details.